Kalwun Seniors Services Home Care Packages provide services to help you stay at home as long as possible by providing services that support your assessed needs.

They give you choice and flexibility in the way care and support is provided and are available through Kalwun's Community Care Service.

There are four levels of Home Care Packages which are designed to give you the care you need now, but can also be changed if your needs increase later.

The types of services you can access under a home care package include, but are not limited to:

  • Personal services: assistance with personal activities such as bathing, showering, toileting, dressing and undressing, mobility and communication.
  • Nutrition, hydration, meal preparation and diet: assistance with preparing meals, including special diets for health, religious, cultural or other reasons; assistance with using eating utensils and assistance with feeding.
  • Continence management: assistance in using continence aids and appliances.
  • Mobility and dexterity: providing assistance to be assessed for and acquire and utilise aids.
  • Nursing, allied health and other clinical services: speech therapy, podiatry, occupational or physiotherapy services, hearing and vision services. Home care level 1 and 2 packages are not intended to provide comprehensive clinical or health services. Home care level 3 and 4 packages have a greater emphasis on delivering complex care in the home, including more clinical care where needed.
  • Transport and personal assistance: assistance with shopping, visiting health practitioners and attending social and wellness activities.
  • Management of skin integrity: assistance with bandages, dressings and skin emollients.


Home Care Packages require clients to be assessed by an Aged Care Assessment Team (ACAT).

You may be eligible for a home care package if you are:

  • an older person who needs coordinated services to help you to stay in your home
  • a younger person with a disability, dementia or other special care needs that are not met through other specialist services.

Accessing the service

To access this service you will need to contact My Aged Care. Visit www.myagedcare.gov.au to find information about aged care and accessing the services that are right for you or call the My Aged Care contact centre on 1800 200 422 from 8am – 8pm Monday to Friday and 10am – 2pm Saturday (your local time, no matter where in Australia you live).

Pricing (effective 1 February 2023)

Please note that Package Management and Care Management fees are charged as a percentage of daily subsidy rates as published by the Department of Health and Aged Care. These daily subsidy rates are updated during the year, and therefore the care and package management charges would be adjusted accordingly. This price list will be updated and sent to all consumers as soon as practical when this occurs.

 CARE & PACKAGE MANAGEMENT FEE  Package Management (15%) per day  Care Management (15%) per day
Level 1  $4.22  $4.22
Level 2 $7.42 $7.42
Level 3 $16.16 $16.16
Level 4 $24.49 $24.49


 DIRECT CARE - Personal Care, Domestic Assistance, In-home Respite and Social Support (Kalwun Staff)  COST (hourly rate)
Monday - Friday (6am - 8pm)  $58.00
After Hours Weekday (8pm - 6am) $87.00
Saturday (8pm Friday - Midnight Saturday) $87.00
Sunday (Midnight Saturday - 6am Monday) $116.00
Public Holiday (Midnight - Midnight) $145.00


 WELLNESS CENTRE (excludes transport to and from any additional activities)  COST (per day)
Monday - Friday all levels  $125.00
Meal preparation and home delivery (excludes cost of food)  $7.50
Travel will be charged at $1.20 per kilometre
Any additional contractor services or activities will be charged at cost recovery and participation is optional.


In-home nursing service (includes wound care, medication management, clinical assessments) ranges from $110 - $200 per hour ( standard daytime hours) depending on service.

Light gardening ranges from $45 - $60 per hour per worker. 

Cancellation Fee: 24 hour notice must be given for cancellation of service otherwise full fee may be charged.

Kalwun acknowledges the various Traditional Custodians on whose land we meet, share, learn, work and live. We pay our respect to the Elders past, present and emerging and extend our respect to Aboriginal and/or Torres Strait Islander people from all Nations of this land.

WARNING: Aboriginal and/or Torres Strait Islander peoples should be aware that this website may contain images, voices or names of deceased persons in photographs, film, audio recordings or text.