Kalwun provides Emergency Relief to families and individuals experiencing financial hardship.

Limited funding is made available to Kalwun from the Department of Social Services to provide food vouchers which are a safety net for people experiencing financial hardship or have limited means to help them alleviate their immediate financial crisis.

Emergency relief is not a welfare benefit payment and strict eligibility criteria is set.

Types of Emergency Relief assistance

  • Single person: $60 food voucher
  • Family: $120 food voucher (dependants must be on the Centrelink income statement or a letter provided from Centrelink)


To be eligible for Emergency Relief you must:

• identify as Aboriginal or Torres Strait Islander or be a parent of Aboriginal or Torres Strait Islander dependants

• be a resident of the Gold Coast

• have an action plan to address the circumstances that have led to the financial hardship

• not have accessed Emergency Relief (food voucher) more than three times per household in a 12 month period

• receive Centrelink benefits (or be in the process of applying for Centrelink).

When applying to access Emergency Relief you will need to provide the supporting documentation as outlined on the application form. As Kalwun is funded by the Department of Social Services to administer the program, a completed form and supporting documentation is required each time an application is made. All forms and copies of relevant documents will be held on file. Kalwun can not issue a food voucher for clients who are not eligible and to clients who do not complete the application form and/or who do not provide the supporting documentation.

Accessing the service

Phone the Kalwun Head Office to check eligibility and find out about the required supporting documentation on (07) 5578 3434.